Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Wildz Online Pokies NZ, we believe gambling should be enjoyed as a form of entertainment only. Online pokies and casino games are games of chance designed for fun and should never be viewed as a way to make money or solve financial problems. Always gamble within your means and only with money you can afford to lose.

Age Verification

Online gambling in New Zealand is only available to individuals who are 18 years of age or older. We take age verification seriously and conduct identity checks during registration. If you are under 18, you must not use our services or access any gambling platform.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:

• Chasing losses by gambling more to recover money lost
• Gambling with money needed for essentials like rent, bills, or food
• Hiding gambling activity or lying about the amount of time or money spent
• Experiencing anxiety, depression, or mood changes related to gambling
• Neglecting family, work, study, or other responsibilities due to gambling
• Feeling the need to gamble with increasing amounts to achieve the same excitement
• Failed attempts to cut down or stop gambling
• Borrowing money or going into debt to finance gambling
• Withdrawal symptoms (irritability, restlessness) when unable to gamble
• Using gambling to escape problems or relieve negative emotions

Self-Help Tools and Limits

Wildz Online Pokies NZ provides several responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount of money you can deposit over a specified period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session or time period
• Reality Checks: Enable reminders during gameplay to help you track time and spending
• Session Time Limits: Set automatic logout times to prevent extended play sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from your account and all Wildz services
• Account Closure: Permanently close your account if you wish to stop gambling

These tools are available in your account settings. We encourage you to use them proactively to maintain responsible gambling habits.

Support and Helplines for New Zealand

If you or someone you know is struggling with problem gambling, professional help is available:

New Zealand Support Services

• Gambling Helpline NZ
  Free, confidential support
  Phone: 0800 654 655
  Available 24/7
• Problem Gambling Foundation
  Counselling and support services
  Phone: 09 302 0600
  Website: www.problemgambling.org.nz
• Gamblers Anonymous
  Support groups across New Zealand
  Website: www.gamblersanonymous.org.nz

International Support Services

• GamCare (UK)
  www.gamcare.org.uk
• GamStop (UK Self-Exclusion Scheme)
  www.gamstop.co.uk
• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (USA)
  www.ncpgambling.org

If You Need Help

If you are experiencing problems with gambling, please reach out for help immediately. There is no shame in seeking support. Professional counsellors are available to assist you, and recovery is possible.

Contact the Gambling Helpline NZ on 0800 654 655 anytime, day or night.

Remember: You are not alone, and help is available.